Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Easy Returns in 3 Steps!

Step 1: Fill out the return form. (Request via email: info@framez-amsterdam.com)

Step 2: Send your order back.

Send the items along with the completed return form to the address on the return form. Make sure to include a Track and Trace code. As the sender, you are responsible, and we want to avoid any misunderstandings.

Step 3: After receiving proof of shipment or the product itself, you will receive your refund within 7 business days.

Please note: If the product is returned damaged or broken, we reserve the right to withhold a partial refund or deny the refund entirely. Unfortunately, we cannot accept returns for sale items or gift cards.

Our address: 
Einsteinlaan 189
1171VS, Badhoevedorp
The Netherlands
COC: 95294082